Everything you need, in one warm place

New here? Start with these. They walk you through everything from your very first profile to your first confirmed booking - one calm step at a time.

• How Pet Lounge worksA friendly, step-by-step tour of searching, booking, and staying in the loop.
• Become a sitterCreate your free profile and show owners what makes your care special.
• Services you can offerFrom boarding to daily walks - explore every way you can care for pets.

Peace of mind is built into every booking. Here is how we protect pets, sitters, and owners before, during, and after their time together.

• Our four pillars of safetyVerification, insurance, secure payments, and round-the-clock support.
• The Protection FundHow we step in to help cover unexpected vet costs and incidents.
• Sitter agreementThe clear, plain-language terms every sitter agrees to.
• Your privacy & data rightsWhat we collect, why, and how to access or erase your data anytime.

Whenever you need a hand - or simply want to know us a little better - we are easy to reach and always happy to help.

• Talk to our teamA question, an idea, or a tricky booking? We reply seven days a week.
• About Pet LoungeThe people, the mission, and the warmth behind the platform.
• Pet owner agreementThe terms that keep every booking fair for owners and sitters.
• Terms of serviceThe full house rules for using Pet Lounge, in one place.